Privacy Policy

Categories of information we may collect

Registration details such as full legal name, date of birth, residential address, e-mail, and telephone number are gathered when a player profile is created. Without this baseline information our licensing obligations cannot be met.

Transactional records covering deposits, withdrawals, wagers, bonus credits, and balance adjustments are kept for accounting, anti-money-laundering, and dispute resolution purposes.

Device fingerprints, IP addresses, browser metadata, and approximate geolocation may be captured automatically to deter fraud, detect duplicate accounts, and enforce geographic licensing restrictions.

Purposes and legal basis

Information is processed to operate the gaming platform, fulfil contractual obligations once you accept the terms, and comply with rules issued by the Curaçao Gaming Authority and the Anjouan Gaming jurisdiction in the Union of the Comoros.

Promotional emails, SMS, and push notifications are sent only with your explicit opt-in. You can revoke that consent at any time through the notification panel inside your profile without affecting core service access.

Sharing with third parties

Payment processors, KYC verification providers, fraud-prevention partners, game studios, and cloud hosting vendors receive the minimum information required to perform their contracted role.

Regulators, financial intelligence units, and courts may receive disclosures where a binding legal instrument compels Golden Crown Casino to cooperate. We do not sell personal data to advertising networks under any circumstance.

Retention windows and your rights

Account and transaction records are stored for a minimum of five years after closure to satisfy the recordkeeping demands of our licensors. After that window, data is either anonymised or securely destroyed.

Australian residents may exercise the access, correction, and complaint rights described in the Privacy Act 1988 (Cth). Requests submitted through the channels below are answered within thirty days and may require a copy of government-issued identification before release.

Cookies and similar technologies

Essential cookies keep your session alive, remember language preferences, and protect login flow against hijacking attempts. These cannot be disabled without breaking core functionality.

Analytics and performance cookies are optional and governed by the consent banner that appears on first visit. Choices can be revisited at any time from the footer link labelled 'Cookie settings'.